One appointment, the same status everywhere.
What you plan in the WorkOrderAgent appears in Outlook, on your iPhone or in Google Calendar. Appointments created there come back into the system. Sync runs every 2 minutes.
What is synced
You plan in the WorkOrderAgent and look at the calendar you are used to.
- Follow-ups as appointmentsFollow-ups appear as appointments in Outlook or on your iPhone.
- External appointmentsAppointments you create in your calendar program land automatically in the WorkOrderAgent.
- Address in the entryThe customer's address is shown as the location in the calendar entry, with a link to navigation in Google Maps for on-site appointments.
- Appointment types in colourRemote support and on-site appointments are colour-coded in the calendar view.
- Recurring appointmentsDaily, weekly, monthly, quarterly or annually, with a choice of weekday or day of the month.
- Confirmation to the customerThe customer automatically receives an appointment confirmation by email.
Two routes to the calendar
Depending on where your calendars are today.
- Sync with your calendar service
- You use Office 365, iCloud, Google or your own server such as Nextcloud or Radicale? Then you enter it as a CalDAV connection per company, and the WorkOrderAgent syncs both ways.
- Calendar directly from the WorkOrderAgent
- The system also includes its own CalDAV and CardDAV server. Phone, tablet and computer then connect directly, without any other provider. More under calendars & contacts.
Related
One calendar for everything?
Try the WorkOrderAgent free for 20 days, or let us show you the sync with your calendar.
0173 644 22 17