IT support for businesses in Berlin & Brandenburg.
Remote support in minutes, on-site service and maintenance contracts that keep your IT running. And where off-the-shelf is not enough, we build it ourselves: from circuit board to server.
Urgent problem? Start remote support. On site in Berlin, Potsdam and the Havelland.
IT-Solutions- Service
- Support for servers, clients and networks
- Founded
- 2006
- Location
- Möthlow, 14715 Märkisch Luch
- Coverage
- Berlin & Brandenburg, on site and via remote support
Circuit board
PCB layout, assembly and prototypes, made in Germany. View electronics
Firmware
Embedded programming for STM32 and ESP32, sensors and IoT connectivity. View embedded
Software
Custom software in PHP, Python, C# and C++. We modernise legacy systems without a big bang. View software projects
Database
Schema design, migration and performance tuning for MySQL, MS-SQL and MongoDB. View databases
Server
IT support with backup, updates and monitoring. Remote support via our own server in Germany. View IT support
Network
Workstations, Wi-Fi, VPN and IT relocation, on site in Berlin and Brandenburg. View IT support
IT support that keeps your business running
Six building blocks for SMEs, trades businesses and the self-employed. Individually when needed, or together in a maintenance contract with a fixed monthly fee.
Remote support
We connect securely to your computer, you watch along, and we solve the problem directly.
DetailsOn-site service
When a fault has to be fixed physically, we come to you with the right tools.
DetailsMaintenance contract
A monthly flat fee instead of hourly billing when something goes wrong. We monitor and react before things break.
DetailsEmergency hotline
For customers with a maintenance contract, the emergency number also rings outside business hours.
DetailsBackup & security
Set up, tested and documented, so your backup can really be restored in an emergency.
DetailsUpdates & migration
Operating system, Office or server: planned, tested and switched over with minimal downtime.
Details
We step in where off-the-shelf ends.
We are not the first call, but the most reliable one when the usual approach has run its course and things still have to move forward.
- Custom solutions
- The finished product only fits 80 %? We build the missing 20 %: software, interfaces and hardware bridges between systems that the manufacturer never connected.
- Complex migrations
- Legacy systems without a clean export interface, unusual data structures, minimal downtime. We plan the cutover and switch over without data loss.
- Stubborn problems
- The fault cannot be reproduced, the log file shows nothing, the manufacturer says "everything is fine on our side". We dig deeper until the real cause is found.
IT playing up? We can be on your screen in minutes.
Via our own remote support server in Germany. No installation, no account, no third-party cloud.
- Download the packageThe ZIP file contains the remote support program for Windows.
- Unzip and startDouble-click "Fernsupport starten" (start remote support). Nothing is installed.
- Tell us the ID and passwordCall us on 0173 644 22 17 and we will connect.
- Study software for an international pharmaceutical company1x1-MedCare, scientific publications in 2015 and 2025
- Effects hardware and monitoring for a large advertising screen on KurfürstendammCampaigns in 2023 and 2024, monitoring still in operation today
- Our own software for trades businesses and SMEs1x1-WorkOrderAgent, developed in-house
More than IT support: everything from one source
Where off-the-shelf is not enough, we develop it ourselves: software, interfaces and electronics. What we build, we continue to support.
IT support & maintenance
Computers, servers and network keep running. If not, we are on your screen via remote support within minutes, or on site.
- Coverage
- on site & remote
- Contract
- Maintenance with emergency hotline
Software & interfaces
Custom software that connects your existing systems instead of replacing them. Even where a standard product only fits 80 %.
- Languages
- PHP, Python, C#, C++
- Data
- MySQL, MS-SQL, MongoDB
- Integration
- REST, SOAP, legacy systems
Electronics & equipment
Circuit boards, embedded firmware and control cabinets, made in Germany and monitored remotely if you wish.
- Hardware
- PCB layout, STM32, ESP32
- Build
- Control cabinet construction
- Operation
- Condition monitoring
Project log
A selection from almost two decades. We do not name clients on the home page; the details are in the references.
| Year | Client | Work | Status |
|---|---|---|---|
| 2015–2025 | International pharmaceutical company | 1x1-MedCare software for clinical studies, two scientific publications as co-author | In operation |
| 2023 | Large digital advertising screen, Kurfürstendamm | Effects hardware for a streaming service's campaign | Completed |
| 2024 | Large digital advertising screen, Kurfürstendamm | Effects hardware for a home appliance manufacturer | Completed |
| ongoing | Outdoor advertising company, Berlin | Multi-year monitoring of advertising sites: lighting, outages, alerting | In operation |
Our own software for trades businesses and SMEs
The 1x1-WorkOrderAgent brings orders, accounting and office work together in one system. When you call, you speak to the developer.
- Quote, order, invoice and e-invoice (XRechnung and ZUGFeRD e-invoice formats) in one process
- Banking with account reconciliation and SEPA direct debit, DATEV export (the accounting software most German tax advisers use)
- Timesheets, appointments, fleet management and customer portal
- Hosted in Germany, daily backups
- Role
- Development, engineering, support
- Training
- Electrician, IT specialist
- Qualification
- Network manager, system integrator
- Since
- 2006
You speak to the person who builds it.
"We do not sell you what we have, but what you need. Sometimes that includes 'You don't need that'."
No call centre, no ticket ping-pong. When you call 1x1 IT-Solutions, you reach the person who designed the circuit board, wrote the software and set up the server. That saves time and avoids misunderstandings.
Who is behind 1x1 IT-SolutionsTell us what is not working.
We listen before we offer anything, and we tell you when you do not need something.
0173 644 22 17