Maintenance contract: a fixed fee instead of timesheets when things go wrong.

You pay a monthly fee and know what your IT costs. We monitor backups, updates and antivirus and step in before a warning turns into an outage.

Tidy desk with a monitor and documents

From the first conversation to ongoing support

One contact for everything that has to run in the background.

  1. Needs analysisWe look at which computers, servers and services your business needs.
  2. ConceptWe define what is monitored and maintained, and agree the scope with you.
  3. Ongoing maintenanceBackups, updates and antivirus are monitored. We fix anything unusual before it breaks.
  4. ReportingYou see what was done. Every job is recorded in the documented service history.

What the contract covers

  • Backups under watchWe check that your backup runs and can be restored in an emergency. More on backup & security
  • UpdatesWe keep track of whether updates are installed. Larger switchovers are planned separately. More on updates & migration
  • AntivirusWe monitor that protection is active on your devices.
  • Emergency hotlineAn emergency number that rings outside business hours too. More on the hotline
  • Predictable costsA monthly fee instead of hourly billing when things go wrong, with B2B-compliant invoices.

What would a maintenance contract cover for you?

We start with a needs analysis and agree the scope with you.

0173 644 22 17
Request a maintenance contract