Data protection and control: settled before the AI gets started.
Customer data, prices and contracts should not be handled carelessly, and that includes AI. So we agree with you where your data is processed, who may see what and how every step stays traceable.
What we clarify with you before the start
These points belong on the table before the first integration is built.
- Where is the data processed?Depending on the type of data, on your own hardware on your premises, on servers in Germany or with an AI provider under a data processing agreement. We show you the differences.
- Who may see what?The AI adopts the permissions of your systems. If someone is not allowed to see something today, the AI will not show it to them either.
- What may the AI change?At first, it only reads. We enable write steps one at a time, each with approval by a person.
- How does it stay traceable?Requests, sources used and approvals are logged, so every answer and every action can be checked later.
GDPR and EU AI Act
Using AI in your business comes with obligations. We help you keep track of them.
- Personal dataWe connect only what the purpose requires and document the processing for your record of processing activities.
- AI literacy in your teamSince February 2025 the EU AI Act has required that staff who work with AI are adequately trained. We show your team how to use it.
- TransparencyWhere the AI communicates with customers, it is clear that an AI is involved.
We are an IT service provider, not legal advisers. For a legal assessment of your specific case, we recommend your data protection officer or a law firm.
Related
Concerns about AI and data protection?
Raise them with us. We show you which options exist and what they mean for your data.
0173 644 22 17