Feature reference · chapter 13 of 13
Administration and settings
Maintenance contracts, device inventory, the suggestion box for requests and bugs, and your company’s basic settings.
All screenshots show sample data. Names, amounts and addresses are made up. Menu names and screenshots show the German user interface.
Maintenance contracts
Menu Verwaltung Wartungsverträge
Contracts with customer, title, interval, price and start date. With “Auto-Rechnung” (auto invoice), WorkOrderAgent creates the invoice itself on the due date.
- Interval from monthly to yearly
- Last and next due date
- Automatic invoice
Keywords Maintenance contract Service contract Subscription Recurring invoice
Device inventory
Menu Verwaltung Geräte-Inventar
Your customers’ devices with serial number, hostname or IP, location and warranty. Handy for IT support providers and service technicians.
- Filter by customer and category
- Warranty at a glance
Keywords Inventory Serial number Warranty IT documentation
Suggestion box
Menu Symbolleiste unten Kummerkasten
Feature requests, questions and bug reports to us. Entries come internally from the team or via the customer portal.
- Type, title, description, priority
- Filters Open, Done, All
Keywords Feedback Bug report Request Support
Settings
Menu Symbolleiste unten Einstellungen
Company details, email sending, letterhead, invoice options, number ranges and users. This is also where you switch on the small business rule and store your data processing agreement.
- Company details, tax number, VAT ID
- Small business under § 19 UStG
- Number ranges and users
- Security and backup
Keywords Settings Company details Small business Number range Users
More about this area on the product page.
Prefer to see it live?
We will show you 1x1-WorkOrderAgent in a demo, using your own workflows. Or try it free for 20 days with all modules.
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