# CRM: history per contact, every call noted

> Calls, conversations and notes are stored with the contact. If someone calls again months later, you see at once what it was about. CRM in active development.

Source: https://1x1it.de/en/workorderagent/crm/verlauf/

You record calls, conversations and notes with the contact. When someone calls again, you see at a glance what it was about last time.

In active development The CRM is still growing. The history is in place and in use.

[Keep me informed](https://1x1it.de/en/kontakt/#anfrage)
[All about the CRM](https://1x1it.de/en/workorderagent/crm/)

History CRM

- **Status:** in active development
- **Entries:** calls, conversations, notes
- **Where:** directly on the contact
- **Callers:** shown by name via CardDAV

## One call, three fewer steps

CRM and phone work with the same contacts.

- The phone rings: Via [CardDAV](https://1x1it.de/en/workorderagent/caldav/) the CRM contacts are in your address book. The caller appears by name.
- Open the history: On the contact you see the most recent conversations and notes.
- Record it: You note the conversation on the contact and, if needed, set a [task](https://1x1it.de/en/workorderagent/crm/aufgaben/) as a follow-up.

## Related

[Companies and contacts Contacts, categories, search](https://1x1it.de/en/workorderagent/crm/firmen-kontakte/)
[Tasks with follow-ups Nothing gets lost](https://1x1it.de/en/workorderagent/crm/aufgaben/)
[Calendar & contacts CRM contacts in your phone book](https://1x1it.de/en/workorderagent/caldav/)
[CRM All features at a glance](https://1x1it.de/en/workorderagent/crm/)

## Want to know when the CRM is ready?

Tell us what you need for your sales. We will get back to you, show you the current state and include your requests in development.

[0173 644 22 17](tel:+491736442217)

[Keep me informed](https://1x1it.de/en/kontakt/#anfrage)