# Principle of stable operation: IT that runs

> Stable operation means: maintenance at a flat rate, tested backups, planned updates and help via remote support or on site in Berlin & Brandenburg.

Source: https://1x1it.de/en/ueber-uns/stabiler-betrieb/

This is what we have measured ourselves against since 2006. Behind the principle are concrete services: maintenance, tested backups, planned updates and fast help via remote support or on site.

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Stable operation Principle

- **Maintenance:** monthly flat rate
- **Monitoring:** Backup, updates, antivirus
- **Help:** Remote support and on site
- **Region:** Berlin & Brandenburg

## What we do for it

IT does not become stable through luck, but through care. We act before something breaks, not only once damage has occurred.

- Maintenance contracts: A monthly flat rate instead of hourly billing in an emergency. We monitor backup, updates and antivirus.
- Backups you can rely on: Set up, tested, documented. We make sure your backup can actually be restored when it matters.
- Updates with a plan: Operating system, Office or server: we plan ahead, test and switch over with minimal downtime.
- Remote support in minutes: With a secure remote support tool we are on your screen quickly. You watch while we fix the problem directly.
- On site when needed: If a fault has to be fixed physically, we come to you, in Berlin and Brandenburg.
- Plants in view: For machines and plants we build monitoring with sensors and alerting, so wear is noticed early.

## Related

[IT support Remote support, on-site service, maintenance contracts](https://1x1it.de/en/it-support/)
[Saving time Technology that takes work off your hands](https://1x1it.de/en/ueber-uns/zeit-sparen/)
[Learning Growing with our customers since 2006](https://1x1it.de/en/ueber-uns/dazulernen/)
[About us In Berlin & Brandenburg since 2006](https://1x1it.de/en/ueber-uns/)

## Want your IT to simply run?

We look at your environment and suggest what will make it more stable.

[0173 644 22 17](tel:+491736442217)

[Request a first call](https://1x1it.de/en/kontakt/#anfrage)