# IT maintenance contract: fixed monthly fee

> IT maintenance contract for business customers: fixed monthly fee, monitoring of backups, updates and antivirus, emergency hotline and documented history.

Source: https://1x1it.de/en/it-support/wartungsvertrag/

You pay a monthly fee and know what your IT costs. We monitor backups, updates and antivirus and step in before a warning turns into an outage.

[Request a maintenance contract](https://1x1it.de/en/kontakt/#anfrage)
[All IT support modules](https://1x1it.de/en/it-support/)

Maintenance contract IT support

- **Billing:** fixed monthly fee
- **Monitoring:** backups, updates, antivirus
- **Emergency:** hotline for contract customers
- **Service:** remote support and on site
- **Evidence:** reporting, documented history

## From the first conversation to ongoing support

One contact for everything that has to run in the background.

- Needs analysis: We look at which computers, servers and services your business needs.
- Concept: We define what is monitored and maintained, and agree the scope with you.
- Ongoing maintenance: Backups, updates and antivirus are monitored. We fix anything unusual before it breaks.
- Reporting: You see what was done. Every job is recorded in the documented service history.

## What the contract covers

- Backups under watch: We check that your backup runs and can be restored in an emergency. [More on backup & security](https://1x1it.de/en/it-support/backup/)
- Updates: We keep track of whether updates are installed. Larger switchovers are planned separately. [More on updates & migration](https://1x1it.de/en/it-support/updates-migration/)
- Antivirus: We monitor that protection is active on your devices.
- Emergency hotline: An emergency number that rings outside business hours too. [More on the hotline](https://1x1it.de/en/it-support/notfall-hotline/)
- Predictable costs: A monthly fee instead of hourly billing when things go wrong, with B2B-compliant invoices.

## Related

[Emergency hotline For customers with a maintenance contract](https://1x1it.de/en/it-support/notfall-hotline/)
[Backup & security Backups you can actually restore](https://1x1it.de/en/it-support/backup/)
[Updates & migration Planned switchovers](https://1x1it.de/en/it-support/updates-migration/)
[IT support & maintenance All modules at a glance](https://1x1it.de/en/it-support/)

## What would a maintenance contract cover for you?

We start with a needs analysis and agree the scope with you.

[0173 644 22 17](tel:+491736442217)

[Request a maintenance contract](https://1x1it.de/en/kontakt/#anfrage)